nike kobe 8 grey and orange gold black hair braids | Refund policy

What is year policy for online purchases?

  • All sandals must be returned in their original condition with the sneaker box and an outer box for protection purposes. Any returns sent back without an outer box may be refused and sent back to the customer if damaged.
  • If year return is not accepted you will be liable to pay for a shipping label to have the item sent back to you.
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  • You have 14 days from the date year order was received to return the item back to us. You will be charged a returns fee based on year location, and providing year refund follows our refund policy, you will receive a full refund excluding the initial delivery fee.
  • If an item is returned without the original zip tie and tag, we reserve the right to withhold a refund. This policy is in place to guarantee the quality and authenticity of our products. By placing an order with us, you acknowledge and agree to adhere to this tagging policy. We appreciate year understanding and cooperation in maintaining the highest standards for our products.

    How do I create a return?

    • You can create a return online by clicking here. Please also make a note of year order number, and year reason for returning and place it inside the outer protective box of year return.

      How soon will I get my refund?

      • Once year return is received and inspected, we will send you an email to notify you that we have received year returned item. We will also notify you of the approval or rejection of year refund.
      • If you are approved, year refund will be processed and a credit will automatically be applied to the original method of payment, within 10 working days.

      What is year policy for in store purchases?

      • Any items purchased in store are only eligible for store credit or an exchange, and you have 14 days from the date of purchase to return these back to us.
      • For clothing, returns must be unwashed and unworn. All returns must be brought back in original packaging, with all labels attached.
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