RETURN POLICY

You may return or exchange an online order at your nearest CERBE location or send it back to us using a prepaid return label.

Please Note: Items must be returned in the same condition they were received in:

  • Please include all parts and components.
  • Please use a proper shipping container. This may be a box, shipping pouch, or other USPS-approved container, as long as the item is protected.
  • Shoes should be returned in the shoe box, which should be shipped in a proper shipping container.
  • The amount or method of refund may vary based on item condition, according to our return policy.

For more information, please see our full returns policy.